Shipping Policy

This Shipping Policy outlines how orders placed on retatrutideofficial.com are processed, dispatched, and delivered.

Dispatch Time

Orders placed and paid for before 6pm (UK, USA, CANADA, AUSTRALIA time ) on working days are typically dispatched the same day. Orders received after 7pm or on weekends/public holidays are dispatched the next working day.

Delivery Services

We use tracked and signed-for courier services (e.g., UPS, Royal Mail, DPD, USPS, FEDEX, LINFOX, AUSTPOST and other private companies) depending on destination, weight, and service availability. Once shipped, you will receive tracking information by email or LIVE CHAT.

Delivery Times

Delivery times vary by location and handling, but usually range from 24 hours–10 working days

Shipping Fees

Shipping costs are shown at checkout, calculated based on your location and parcel weight. We occasionally offer free shipping promotions.

Order Tracking

All shipments include tracking. You’ll receive a tracking number once your parcel leaves our fulfilment centre.

Missed Deliveries / Re-delivery

If no one is available to accept the parcel, the courier may leave a calling card or attempt redelivery. You must follow up with the courier directly using your tracking number.

Delivery Issues

If your parcel is delayed, lost, or arrives damaged, please contact us via LIVE CHAT within 72 hours of the expected delivery date. Include your order number and tracking details.

Address Errors

Ensure your delivery details are entered correctly. We cannot be held responsible for delivery issues resulting from incorrect or incomplete address information.

Contact Us

For any data-related queries, please contact US via LIVE CHAT in this website..